Business,Website,Observed need,Stage,Last contact,Next action,Next action date,Owner INSTRUCTIONS,,Record public evidence and its date; do not infer private facts.,Guide,,Replace examples; honor stop requests; use the appropriate business contact route.,, EXAMPLE business A,https://example.com,Public booking page requires a call; actual need unconfirmed.,Research,,Ask whether appointment requests are a current priority.,,Assign owner EXAMPLE business B,https://example.org,Buyer asked about replacing an inquiry form.,Discovery,,Confirm required fields and who approves the scope.,,Assign owner EXAMPLE business C,,No current project; buyer requested a pause.,Paused,,Do not send another message unless the agreed condition changes.,,Assign owner YOUR PROSPECT 1,,,Research,,,, YOUR PROSPECT 2,,,Research,,,, YOUR PROSPECT 3,,,Research,,,,